Lincoln Saltdogs Intern

2008 LINCOLN SALTDOGS INTERN RESPONSIBILITIES

 

TICKETS

• Knowledge of E-Tix Ticket System – seat reservations, confirmations and availability
• Taking and verifying phone and walk-up orders
• Knowledge of Haymarket Park seating arrangements and locations
• Provide excellent customer service to all fans

MERCHANDISE STORE

• Knowledge of price, size and inventory availability of all items in merchandise store and storage
• Taking inventory before the game
• Stocking and re-stocking store with appropriate items
• Register, cash, check and credit card machine knowledge
• Running end of the night reports
• Able to handle mass crowds in small areas
• Provide excellent customer service to all merchants at all times

PROMOTIONS

• Knowledge of the Windstream Guest Relations counter
• Able to answer questions from all areas – concessions, stadium operations, tickets, merchandise and promotions
• Executing of all between inning promotions on the field and in-stands
• Able to handle the comments of a mass crowd while doing on-field promotions
• Set up of all promotions, contests and activities prior to game
• Knowledge of all activities happening each night
• Provide excellent customer service to all fans at all times

STADIUM OPERATIONS

• Set up and take down of all appropriate equipment for picnic area, field, concerts, etc. prior to and after each game
• Set up and take down of handicapped seating at Haymarket Park
• Working with the University event staff for any occurrences before, during or after each game
• Front Desk responsibilities – answering and transferring phone calls, directing customers to appropriate people, handling questions of walk-in traffic, etc.
• Operate and monitor outfield and concourse signage.