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York College is partnering with PCI to create a new alumni directory to be published in January 2014. All alumni will be contacted in the coming months via mail, phone, and email to make sure that the information in the directory is as complete and accurate as possible.
If you have questions, feel free to contact the Alumni Office, or scroll through the frequently asked questions section below.
I received an email/postcard/phone call from a company asking for my personal information. They said they were working on a directory for York College. Is this a legitimate project, or is it a scam?
We have partnered with PCI (also known as Publishing Concepts) to produce our new alumni directory. PCI is a company located in Dallas, TX that publishes directories for educational institutions, fraternities, sororities and military organizations across the nation. This project allows York College to receive important updates to our database so we know more about our alumni and how we can better serve you and future alumni.
How do I know my information will only be used for directory purposes?
York College has a contractual agreement with PCI that states:
I would like to verify and update my information. How may I do this?
If you have received a postcard or an email with a telephone number, you may call the number to speak with a dedicated representative for the York College project. The representative will verify all the information we have on file for you and make any updates where needed.
If you have received an email with an embedded link, you may go to the online site to review your information. If you have questions, you may call PCI’s customer service desk at 1.800.395.4724.
Can anyone purchase a directory?
The York College alumni Directory is available for sale only to York College alumni. When will I receive my directory?
The total duration of the directory project is about 9 months. Since we began the project in April of 2013, the directories will be distributed in by the New Year.
I ordered a package containing the Discounted Companion Airline Certificate, but I haven’t received the postcard requesting verification of my address.
For those who purchase a package containing the Discounted Companion Airline Certificate, they will receive a postcard within 2 -3 weeks and will direct them to go to the PCI website to initiate the certificate process by entering their ID # and order # (shown on the postcard) and verify their mailing address. Alternatively, the buyer can call a toll free number (also shown on the postcard) and leave a voicemail to initiate the certificate process.
After verifying your address you will receive a tri-fold certificate so you can begin to make your travel arrangements.
Basics of the certificate program:
Can I choose some or all of my information not to be printed in the directory?
When you call to update your information, you can tell the representative what information you would prefer to have excluded. You may also communicate this information to the PCI customer service desk (1.800.395.4724) or to the Alumni Office.
I ordered a directory/package over the phone and would like to cancel my order. How do I do this?
Call the PCI customer service help desk at 1.800.395.4724, and they will take care of this for you. The York College Alumni Office cannot cancel the order for you. You must call PCI if you wish to cancel your order.
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